Other Patient Experience-Adult Inpatient Measures



Pain Management

What are we measuring and why?

As part of a survey about their experience at Massachusetts General Hospital, hospital patients are asked the following two questions about how MGH manages pain:

  • During this hospital stay, how often was your pain well controlled?
  • During this hospital stay, how often did the hospital staff do everything they could to help you with your pain?

The answers to these questions help us identify areas in which we can improve pain management for our patients.

How are we doing and how do we compare to best practice?

At MGH, 72% of inpatients indicated that their pain was always well-managed, in line with the national and state averages of 71%  (Apr 14-Mar 15, reporting for both).

  • Current Scores
  • Scores Over Time
  • Higher values are better
71% 71% 72%

MGH Source: Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS) Adult Patient Experience Survey administered by Quality Data Management.
Comparison Group Source: CMS H-CAHPS survey.

MGH: Oct-Dec 15
CMS: Apr 14-Mar 15

70 70 73 73 73 72 73 75 70 70 70 70 71 71 71 71 71 71 71 71 71 71 71 71

MGH Source: Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS) Adult Patient Experience Survey administered by Quality Data Management.
Comparison Group Source: CMS H-CAHPS survey.



What can you do?

If you or a family member experience pain during a stay at MGH, we ask that you promptly make your care providers aware.  There are many things that can help to relieve pain in most circumstances and they are trained to respond to your concerns as quickly as possible.

 

« Previous Page