Hard Work, Commitment to Excellence Evident Throughout Joint Commission Survey
I want to once again thank the dedicated men and women of the MGH for your individual and collective efforts last week during the Joint Commission survey. All of us at the MGH share the same ultimate goal with the Joint Commission – to ensure that the care delivered to patients and families meets the highest standards of quality and safety. By all accounts, last week’s survey demonstrated that our various initiatives and programs aimed at meeting and exceeding the standards have been successful. While we know we will never be completely satisfied with our care and will always strive to improve, we were very pleased that we had the opportunity to showcase to the survey team why the MGH is such a distinctive academic medical center and an important health care resource to the region and beyond.