Improvement Stories

Patient Safety Awareness Week: At MGH, It’s the Week that lasts all year…


At the Massachusetts General Hospital (MGH), we focus on patient safety every day and with every patient encounter, but every year we plan a special week of activities to celebrate our efforts and keep us thinking about new, innovative ways to keep patients safe. This year’s National Patient Safety Awareness Week was March 11th-17th.

Since 2010, MGH has taken time during Patient Safety Awareness Week (PSAW) to honor more than 400 individuals as Patient Safety Stars. Awardees have demonstrated exceptional personal commitment through the year to making patient care safer and more effective. This year, we honored 10 teams and 39 individuals as stars. The awards were presented at a breakfast held on Monday, March 12th, to kick off a week of activities designed to raise awareness of safety issues and to recognize the commitment of MGH staff members to improving patient care. This is the first year MGH has presented the award to teams as well as to individuals.



Peter Slavin, MD, President of Massachusetts General Hospital, and Elizabeth Mort, MD, Senior Vice President of the Center for Quality and Safety at MGH and the MGH Physician Organization, joined other leaders in congratulating the awardees and celebrating their commitment to patient safety. Jana Deen, RN, JD, Associate Chief Patient Safety Officer at MGH, says the event honoring MGH’s Patient Safety Stars is an annual touchstone, her “favorite day of the year.” To access the MGH 2018 Patient Safety Stars video, click here

Teams from radiology received two of the 10 Patient Safety Star team awards presented during Patient Safety Awareness Week 2018. Members of the MRI Safety Team and Interventional Radiology Specimen Task Force are shown above. (l to r) Kellie Cahill, Technical Manager MRI; Larry Quirk, Operations Manager, MRI; Katrina Viau, Technical Manager IR; Robert Sheridan, Clinical Director IR; Kimberly Mahoney, Operations Manager, IR; Travis Redel, Technical Manager CT; Susan Santos - Technologist OP X-ray (blue scrub top); Diane Foley – Technical Manager, OP X-ray (white lab coat); Patricia Pollock – Technologist OP X-ray

Thirty-nine individuals received Patient Safety Star awards this year, including Georgina Thompson (center), Medical Assistant at MGH Women’s Health Associates, shown with Elizabeth Mort, MD, Senior VP MGPO/MGH Center for Quality and Safety and Peter Slavin, MD, President, MGH.

We had two wonderful keynote addresses presented by nationally recognized Quality and Patient Safety leaders during the PSAW week. On Thursday, March 15th, Carol Haraden, PhD, senior faculty at the Institute of Healthcare Improvement gave the first of two keynotes on “Safety as a System Property.” Dr. Lakshman Swamy, MD, a Pulmonary Critical Care Medicine Fellow at Boston Medical Center, ended the week on a high note with the second keynote entitled “The Promise and Perils of Patient Safety.”




« Previous Page