Improvement Stories

Patient Safety Awareness Week: At MGH, It’s the Week that lasts all year…


MGH observed National Patient Safety Awareness Week (PSAW) from March 12th through March 18th, 2017. During this celebration, the Edward P. Lawrence Center for Quality and Safety hosted a series of informational sessions and activities to recognize and raise awareness for organizational efforts to keep our patients safe.

The Quality and Safety Forum on March 14th featured two presentations entitled “Patient Safety: It's Not Rocket Science” and "Root Cause Analysis - RCA2: Opportunities and Challenges" by James P. Bagian, MD, PE, Director of the Center for Healthcare Engineering and Patient Safety (CHEPS) at the University of Michigan. Dr. Bagian is a nationally recognized leader in patient safety. You can view a recording of his presentation by clicking here.

Also, on Thursday, March 16th, Michelle Dossett, MD, PhD, MPH, of the Benson-Henry Institute for Mind Body Medicine, presented a lecture entitled "Building Resilience to Improve Patient Safety". Dr. Dossett is a diplomate of the American Board of Integrative Holistic Medicine and a certified restorative yoga and meditation teacher. She has lectured extensively on the science of mind body medicine and the utility of these skills for clinicians.

The Center for Quality and Safety sponsored on-campus information tables for two days during PSAW, which gave patients, visitors, and staff an opportunity to interact with safety leaders from Imaging, Pathology, Nursing, Pediatrics, Interpreter Services, and Anesthesia. These information tables were also available at MGH West/Waltham, MGH North Shore/Danvers, and at the health centers in Charlestown, Revere, and Chelsea. Additionally, departments from across the institution developed important safety messages that were featured on posters in a central hallway throughout the week. You can view these posters by clicking here.   

The 2017 PSAW was an overwhelming success and reiterated MGH's commitment to support patients and staff in Speaking Up for Safety. To learn more about the recognition of Patient Safety Stars and other celebrations during the week, we invite you to read the MGH HOTLINE article from March 17, 2017.


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