Improvement Stories

“Time is Muscle:” Reducing Door to Balloon Time Can Save Lives of Heart Attack Patients
MGH's Emergency and Cardiology Departments team up with Boston EMS and ambulance services to remove blockages from heart attack patients in record time.
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Ensuring Safe Care for All: Improving Care for Patients with Limited English Proficiency
MGH has instituted a multifaceted approach to improve the safety, effectiveness, and coordination of care and interpretation services provided to patients with Limited English Proficiency (LEP).
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Patient Safety Awareness Week: At MGH, It’s the Week that lasts all year…
A lot has happened since Ether! Watch a video from MGH's 2018 Patient Safety Awareness Week celebration and meet some of this year's Patient Safety "Stars" who were honored for their commitment to improvement.
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Universal Protocol: The right procedure, right patient, right place.
Learn how the MGH uses the Universal Protocol to make surgical and invasive procedures safer.
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Preventing Central Line Infections: Saving Lives and Dollars
Through multidisciplinary teamwork and the use of best practices, MGH is making progress in reducing the number of ICU patients with central line infections.
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Hand Hygiene: Cleaner Hands, Safer Patients
MGH's program to improve hand hygiene in order to decrease the spread of infection in the hospital has strong results.
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Ensuring Equal Healthcare for All: Reducing Disparity at Chelsea Center
Screening initiatives and care management programs at the at the MGH Chelsea Health Care center have significantly reduced, or eliminated, previously identified disparities.
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